Policies

OVERVIEW
Welcome to Charlize K. Kelly! The terms “we”, “us” and “our” refer to Charlize K. Kelly. Charlize K. Kelly operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Charlize K. Kelly is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

To read more, please click the below link.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at authorcharlizekkelly@gmail.com. Please note that returns will need to be sent to the following address: 13 Peartree Grove, Upper Swan, WA, 6069.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at authorcharlizekkelly@gmail.com.

To read more about our returns and refunds policies, please click the following link.